Sabine Junginger

Sabine Junginger is Professor in Design and heads the Competence Center for Research into Design and Management as well as the MA Service Design at Lucerne University of Applied Sciences in Switzerland. She is internationally recognized for her work on design in government, especially in the context of policy-making and policy implementation, where she explores issues of public management and digitalization from a human-centered design perspective. She holds both a Master in Design (Communication Planning and Information Design) and a PhD in Design from Carnegie Mellon University (USA). She has has taught in the US, China, the UK and Denmark and been a Fellow of the Hertie School of Governance (Germany) since 2009.

She serves as an elected member of the International Advisory Board of the Design Research Society and on the editorial boards of Design Issues and She Ji. She is also Chair of the Board of the non-profit nextlearning e.V. and co-founder of its public sector focused initiative Politics for Tomorrow. Current projects include the 4-year VA-PEPR project “Voice assistants­–people, experiences, practices and routines” which looks to understand how people cope with this technology in everyday life. The project is funded by the Swiss National Science Foundation SNF. Her publications include Transforming Public Services by Design: Re-Orienting Policies, Organizations and Services around People appears at Routledge (2017); Designing Business and Management (Bloomsbury 2016); Highways and Byways to Innovation (University of Southern Denmark/Design School Kolding 2014) and The Handbook of Design Management (Bloomsbury 2011).