How do I cancel a ticket and what are the cancellation costs?

 

 

Cancellation is exclusively possible for privately purchased tickets and until two weeks before the start of the event at the latest, i.e. until 25 May 2022 23:59. The cancellation fee is € 5.95 per ticket plus processing fees, which depend on the ticket price. For a standard ticket (€ 225), for example, the cancellation fee is € 13.31. The remaining amount will automatically be refunded to the original payment method. This can take up to four weeks, depending on the payment method, particularly for credit card payments.

You will find a link with cancellation information in the order confirmation email you received after purchasing your ticket. If you cannot find the email, please contact the Xing Events team directly (via support at xing-events.com) for further information.

To save cancellation fees, you can resell the ticket and transfer it to another name free of charge. You can find information on reselling tickets in our FAQ: How do I transfer my ticket to another person?

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